How can we help?
Getting started
- What vehicles does Baku use?
- What cities does Baku operate in?
- How do I find out the luggage capacity of the vehicles?
- What if my flight or train is delayed?
Our help resources to answer most of your queries
Getting started
All that you need to know before booking a Baku ride.
Manage bookings
Answers regarding changing and cancelling your Baku ride.
Billing & payments
Answers to common billing and payment questions.
My Baku account
All you need to know about your Baku account.
Your safety
Keeping our customers and chauffeurs safe.
Chauffeur hailing
Discover Baku's on demand service available in selected cities.
Can not find what you are looking for?
Chat with our customer service